#spiritsays: A Herculean effort underway to tame the stray red frizz, when Jo heard that there might be an easier and gentler way to accomplish the same task in less time she was understandably skeptical. For her, the flat iron suggestion sounded like a torture device straight out of the middle ages. When people are resistant to change, and you sincerely have their best outcome in mind, a kinder, gentler and more effective way to enlighten is to “show” vs. “tell.”

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